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Frequently Asked Questions

Questions must always be asked to know the unknown,you don’t have to feel grumpy or annoyed about not knowing how to ask what you want to know, you can nag us about anything to do with your travel plans, we’ll let you off because the more you know the merrier your trip turns out to be and that’s exactly what we want for you.

To help you get started we’ve made a few Questions and Answers you might find helpful (if what you want to know is not listed here, feel free to get in touch with us here.

If your passport is lost or stolen, contact the nearest UK embassy or consulate immediately. They can provide guidance on obtaining an emergency travel document to facilitate your return to the UK.

It is best to check the specific country’s entry requirements on the UK government’s official website portal or either the embassy or consulate of that relevant country to obtain latest information as pre-Brexit it was visa-free for many countries for short visits however a certain set of rules changed post-Brexit.

Whilst some countries will allow you to use the UK driving license, some countries might require you to carry an International Driving Permit (IDP) along with your UK driving license and an IDP is always best to have with you if you are planning to drive out of Europ.

It is wise to carry a mixture of cash and banking cards (credit/debit). Many countries support digital payment modes as well so a digital wallet will also come in handy when it comes to making payments. Be aware of currency exchange rates and foreign transaction fees to be prepared beforehand.

Baggage allowances may vary on the airline, flight class and destination. You can avoid any additional charges incurred due to excess weight by checking with your airline for their flight package inclusions.

All airlines and airports websites provide a detailed set of information on restricted or prohibited items in your carry-on or luggage. Usually certain items like sharp objects, liquids over the allowed quantity and flammable material and seldom restricted or prohibited.

It is a smart move to lock down your bookings at least several months ahead of time, especially during peak travel seasons for better deals and availability. You can also find last minute deals closer to the dates of checking in, however the quality and quantity of these offers may vary.

You should immediately inform the local police/ tourist police and simultaneously inform the closest UK embassy or the consulate. They can offer you prompt assistance to obtain an emergency travel document to facilitate your safe return back to the UK.

Most standard travel insurance policies will not cover extreme or adventure sports, it is highly advisable that you cross check with your travel insurance service provider’s policies if they cover the type of activity you wish to embark on, if not it is best to consult with the travel insurance service providers who are specialized in covering extreme activities and adventure sports, you’d wish to do during your trip.

 A pre-existing medical condition may not be covered by a travel insurance if it requires you to get medical care prior to your travels, this could be an injury, sickness or illness which prompted you to get medical attention prior to obtaining your travel insurance. However if you have a pre existing condition which dates back to 60- 180 days of being diagnosed and from the date of applying for the travel insurance you could apply for a pre existing condition waiver which claims that you are medically fit to travel then in such situations which needs medical attention may occur, your travel insurance will offer coverage for any last minute medical care flare ups which takes place during your travels. Once again this is best consulted and confirmed prior to your departure.

UK bank cards with Visa and Master logos are quite commonly accepted across ATMs worldwide, for any other type of cards it is always best to check with your UK banking partner if these cards are accepted as a payment mode at your next destination and if there be any foreign transaction charges or daily withdrawal limits to ensure your trip is not disrupted due to not having access to your funds for the aforementioned reasons.

Booking activities and excursions in advance can secure availability and be offered discounts, however leaving time and space to be a bit spontaneous in your itinerary will allow you flexibility to adapt to specialized local recommendations which aren’t to be found online.

Usually, avoiding big cities and high tourist areas, utilising public transportation and free attractions, dining locally and having extra time in your set itinerary will do the trick to save your money on unnecessary expenses. Being adventurous and adoptable by speaking to locals and re-strategizing your plans accordingly to suit your budget.

Tipping is not customary or mandatory. Having said that, to find out acceptable tipping norms in the destinations you are about to visit, a quick Q&A feedback from locals and a bit of research will give you the information you need to know.

You can visit the UK government’s official website to know which vaccinations you may need in that specific region: www.gov.uk/world click on the relevant country to access all the information. It is also advisable to consult your regular healthcare professional or travel clinic to receive essential up to date information.

There are some countries which offer VAT to be claimed back for goods/ services purchased by tourists. Be sure to request a VAT refund for from your retailer and follow all essential steps to get your VAT refunds claimed at the airport prior to your departure.